imtoken will never ask for your seed phrase, private key or verification code. Always review the address, network and request details before transferring, signing or approving.
Security

Device & Network Security

This guide connects the practical decisions behind system updates, screen locks, and public Wi-Fi. It focuses on verifiable on-chain information, clear user actions, and security habits that remain useful even when interfaces change.

Security principle

Reject any page, person or remote-access request that asks for a seed phrase, private key or verification code.

Core principle

Reduce exposure and verify every sensitive request

Security depends on repeatable checks: protect recovery credentials, verify origins, understand permissions and confirm the on-chain consequence.

On this page
  1. Build a repeatable security routine
  2. Recognize risks around system updates
  3. Review screen locks and public Wi-Fi before acting
  4. What to do when something looks wrong
  5. A practical security checklist
  6. The boundaries that should not change

Build a repeatable security routine

Device & Network Security is best approached as a sequence of checks rather than a promise that any wallet can remove all risk. Identify who is asking you to act, what permission is being requested, which network or contract is involved, and what will change if you approve; in Device & Network Security, read this specifically alongside “Build a repeatable security routine” and system updates. imtoken staff will not ask for a seed phrase, private key, or verification code; in Device & Network Security, read this specifically alongside “Build a repeatable security routine” and system updates. Those credentials remain under the user’s control and should never be uploaded, pasted into chat, or shown through remote-access software; in Device & Network Security, read this specifically alongside “Build a repeatable security routine” and system updates. A durable routine for Device & Network Security is to make system updates a first-pass check, use screen locks as a second check, and rely on verifiable information related to public Wi-Fi rather than interface assumptions.

Recognize risks around system updates

Problems involving system updates often begin with a misleading page, an urgent message, or a request that does not match the task you intended to perform. Re-check the domain, the connected account, and the reason for the request; in Device & Network Security, read this specifically alongside “Recognize risks around system updates” and screen locks. Promises of rewards, account “verification,” urgent upgrades, or support assistance should never be used as a reason to skip basic checks; in Device & Network Security, read this specifically alongside “Recognize risks around system updates” and screen locks. This part of Device & Network Security should be read together with the surrounding workflow: screen locks affects how you interpret public Wi-Fi, while public computers helps confirm the state after the action.

Review screen locks and public Wi-Fi before acting

When reviewing screen locks and public Wi-Fi, separate the object, the scope, and the consequence. The object may be an address, contract, device, or account; the scope may be a single transaction or a continuing approval; the consequence is what can happen after confirmation; in Device & Network Security, read this specifically alongside “Review screen locks and public Wi-Fi before acting” and public Wi-Fi. If the interface does not give enough context, stop and verify the address, transaction, or contract through the correct blockchain explorer; in Device & Network Security, read this specifically alongside “Review screen locks and public Wi-Fi before acting” and public Wi-Fi. For Device & Network Security, connect public Wi-Fi with public computers and remote access; the important part is the relationship between those concepts and the on-chain evidence you can verify afterward.

Stop and verify
  • A request asks for recovery credentials or a verification code.
  • The domain, account or permission does not match your task.
  • Urgency or rewards are used to pressure you into approving.

What to do when something looks wrong

If activity appears suspicious, avoid repeated clicks in the same session; in Device & Network Security, read this specifically alongside “What to do when something looks wrong” and public computers. Disconnect unnecessary DApps, review recent transactions and token approvals, and move to a trusted device if the current environment may be compromised; in Device & Network Security, read this specifically alongside “What to do when something looks wrong” and public computers. Blockchain transactions are generally not something a wallet provider can unilaterally reverse, so the useful goal is to limit further exposure rather than trust anyone promising a guaranteed recovery; in Device & Network Security, read this specifically alongside “What to do when something looks wrong” and public computers. When working through “What to do when something looks wrong,” check the source, network, request details and resulting state in that order, with extra attention to public computers and remote access.

A practical security checklist

A consistent routine can cover public computers, remote access, and most other Web3 interactions: use a trusted device, confirm the site, verify the network and destination, read each signature or approval, check the amount and fee, then review the transaction hash afterwards. Remove permissions that are no longer needed and keep recovery credentials offline; in Device & Network Security, read this specifically alongside “A practical security checklist” and remote access. Do not treat an interface success message as the final answer for Device & Network Security. Use remote access, browser extensions and system updates to confirm that the expected change occurred on the intended network.

The boundaries that should not change

The durable rules are simple: never share a seed phrase or private key, treat third-party DApps and smart contracts as independent risk sources, verify the address/network/amount before a transfer, and review approval scope before granting access; in Device & Network Security, read this specifically alongside “The boundaries that should not change” and browser extensions. imtoken provides wallet tools and educational material; it does not guarantee the security of third-party contracts, network availability, or asset prices; in Device & Network Security, read this specifically alongside “The boundaries that should not change” and browser extensions. If “The boundaries that should not change” is unclear, stop before approving and return to the basics of browser extensions and system updates, then verify the result with a transaction hash, contract address or block record where applicable.

Security and risk reminder

Seed phrases and private keys are controlled by the user. imtoken will never ask for them. Blockchain transactions are generally irreversible by a wallet provider, and third-party DApps, smart contracts, network conditions and digital-asset prices can introduce additional risk.